This handbook is designed for frontline salespeople and sales leaders who want to sharpen their skills in a rapidly changing environment. As AI reshapes the business landscape, the book emphasizes the importance of conversational selling—building genuine human connections and delivering enjoyable, insightful, and productive customer experiences.
The central message: if you can’t clearly and simply sell the benefits of your product, service, or idea in conversation, you don’t truly know how to sell.
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